VIVA USA Inc Digital Communications Analyst in Purchase, New York
Req Ref No: LSNYA072 Location: Purchase, NY Duration: 9 Months
Digital Community Manager The Digital Communications Analyst will be responsible for the following: Lead the day-to-day community management across client Corporate owned social channels. Includes; monitoring channels, posting content, developing community responses, identifying engagement opportunities and daily responses. Assist in the content creation process, leading the routing and approval workflow with key stakeholders. Assist reactive social media response development and other duties, as assigned Support the management of client.com by daily site maintenance and editing and adding new content to ensure the site is up to date. Partner closely with consumer relations to enhance the process and develop community responses. Use social media management and listening software to manage channels Participate in identifying and executing periodic projects that improve the experience across always on touch points Manage digital team’s project status document and content calendars Qualifications: 1-3 years of experience in social media Must have passion for social media Excellent copywriting skills Comfortable with the nature of social media being an “always on” channel Ability to work effectively in a fast-paced environment Attention to detail Collaborative and willing to work with multiple internal and external teams. Strong customer service understanding Basic understanding of digital development processes and / or experience with basic web publishing tools such as WordPress Self-starter with ability to complete assignments within tight deadlines. Bachelors' Degree required, preferably in business or marketing
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.