Williams Lea Tag Tag - Project Manager - Account Management in New York, New York
Tag - Project Manager - Account Management
40 per week
Reporting to Account Managers and ultimately the Sr. Director of Account Management, the Project
Manager, Account Management will expand upon the knowledge and experience they have gained as an Assistant Account Manager to oversee media productions for a packaging account.
Internal support as well as client support in the management of project details from start to completion
Review all project requests, schedule and plan accordingly
Maintain workflow systems
Thorough knowledge of Tag:CMD (Tag’s own tracking system)
Maintain an accurate and up-to-date record of all projects and their status using Tag:CMD workflow management technology
Obtain client feedback in a structured manner
Monitor and incorporate feedback from the client and/or the internal team for continuous workflow improvement
Identify and troubleshoot technological bottlebecks in workflow and/or asset management systems
Maintain clear face-to-face communication with clients at all times and manage client expectations
In some positions, the Project Manager is also responsible for Asset Librarian responsibilities of client assets
2+ years of experience in Account Management
Bachelor’s degree in related field.
A combination of education and work experience can be substituted.
Must be able to multitask and must be able to proritize workload.
Customer service skills
Good Written and interpersonal skills
Excellent attention to detail