American Express Director, Strategic Initiatives in New York, New York

American Express Travel Related Services seeks a Director, Strategic Initiatives to evolve processes and technologies that support our business. Provide strategic assessments of new and current business ventures and operations, and develop recommendations for senior leadership. Analyze data from internal sources, including stakeholder interviews, merchant feedback, data analytics, and process maps. Drive global engagements by structuring complex issues into phased work streams and deliverables. Synthesize complex insights from multiple sources and utilize strategic frameworks and key insights to logically and concisely present information. Provide analysis on impact to value proposition, merchant satisfaction, profit and loss, operations, processes, and organization design. Recommend long-term strategies and process improvements.

Position requires a Master’s degree in Management Information Systems, Information Technology, Engineering, or a related field, and 3 years of management consulting experience in a consumer services industry. Experience must include: 2 years of experience with strategic and operational project management in a multinational setting; 2 years of experience with leveraging data analytics for strategic planning, including translating data-based findings into non-technical recommendations on strategic business decisions and presenting recommendations to senior leadership; 2 years of experience with developing reengineering and process improvement strategies in the consumer services/goods industry; 2 years of experience with analyzing and establishing pricing levels, as well as monitoring and recommending changes to business strategy based on cash flows between merchant, acquirers, networks, and issuers in the US payments market; and 2 years of experience with data mining, algorithm development, statistical analysis, and mathematical modeling. Job location: New York, NY.

Job Project

Title: Director, Strategic Initiatives

Location: New York-New York

Requisition ID: 17012564