Acxiom Customer Success Executive in New York, New York
What you will do:
The Customer Success Executive is focused on account retention, revenue growth, strategy and profitability as indicated by the account plan. Targets potential new sales leads and pursuits, plans and selects most appropriate sales strategies and approaches. The Customer Success Executive helps solve client problems and educates new clients on the benefits of technological capabilities and expertise. Leverages industry and financial business knowledge to create demand and persuade through the creation and presentation of compelling purchasing rationales and presentations. They manage the satisfaction of client accounts and engage in extensive client communication to troubleshoot account complications while ensuring service level agreements are maintained. This position does not have direct reports.
What you will need:
Bachelor degree in Business Administration or a related field plus 2 years’ experience required. Academic training or experience must include some exposure to:
At least 2 years’ experience preparing and delivering technical sales presentations
Knowledge in complex deal development and financial structuring
Experience with new product development and product management
Knowledge of new product requirement methodology from creation of Market Requirements Documents (MRDs) to Product Requirements Documents (PRDs)
Market research and competitive analysis experience
Experience with digital ecosystem and marketing solutions
Experience with working with cross functional teams
Primary Location City/State:
New York, New York
Additional Locations (if applicable):
Information about Acxiom
Acxiom’s expertise managing consumer data drives on-line, off-line and mobile marketing decisions for more than 7,000 global clients with worldwide annual revenue of $1.4 billion.
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Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
Who is Acxiom? We’re one of the marketing industry’s most seasoned and respected leaders — more than forty years strong. We also have the “anything’s possible” vibe of a startup, innovating and finding amazing ways to help the world’s top companies compete across every online and offline channel.
Our job opportunities will stretch your limits and expose you to cutting edge technologies whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make your résumé — and you — stand out.
If you are interested in applying for employment with Acxiom Corporation and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
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