Federal Reserve Bank Currency Services Supervisor in New York City, New York

Overview: The Federal Reserve Bank of New York Cash Function has a long history of innovation and leadership as a high volume processor of U.S. Banknotes. The facility utilizes state-of-the-art automation to support operations and controls. The Cash Function pays out and receives deposits of currency from depository institutions (DIs), central banks and other governmental counterparties. Incoming deposits are processed to cull out unfit and suspected counterfeit notes and remaining currency is repackaged for recirculation back to the depository institutions.

The New York Fed is seeking an Analyst for Currency Services with capability in operations management, process improvement, project management, and risk management and compliance. The successful candidate should have experience in a manufacturing or financial services operating environment or another regulated industry.

Responsibilities include:


  • Supervise activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions;

  • Assure high performance, high productivity, efficiency and strong governance;

  • Compile and monitor metrics to ensure operational performance and control objectives are met or exceeded;

  • Continually seek ways to improve business processes;

  • Train, develop and oversee the daily performance (effectiveness and efficiency) of assigned team member(s).

    Project M anagement and Process Improvement:

  • Identify improvement opportunities and develop solutions;

    Risk Management and Compliance:

  • Maintain strong controls in a heavily regulated environment;

  • Seek improvements to the control environment for assigned area of responsibility.

    Talent Management:

  • Proactively manage assigned team members by providing support and coaching;

  • Set clear and consistent performance expectations and providing clear and actionable feedback;

  • Demonstrate a clear commitment to diversity of thought, people and perspective.


  • Bachelors in Engineering, Operations Management, or related discipline and 2-5 years of related work experience;

  • Operations management skills and ability to meet production parameters, review business controls, and meet cost control;

  • Project management skills with a focus on building high performance relationships and processes to drive projects forward;

  • Strong critical thinking skills combined with ability to synthesize data and analysis;

  • Demonstrated leadership skills including the ability to think strategically and lead change;

  • Ability to supervise and motivate a team;

  • Excellent written and verbal communication skills and the ability to present analysis in written and verbal formats;

  • Strong influencing skills and ability to work collaboratively, especially when dealing with outside stakeholders;

  • Ability and willingness to work overtime.

    We recommend including a cover letter, along with your resume, to highlight your experience as it relates to the position requirements.

    The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

Organization: *Federal Reserve Bank of New York

Title: Currency Services Supervisor

Location: NY-New York City

Requisition ID: 250728