Collabera Business Analyst in Madison, New Jersey
Location:Madison, New JerseyUS
Job Description: Consumer Healthcare is looking for a temporary candidate to work with and support commercial teams with the Customer Engagement Program (CEP) process. This role will have responsibility for working cross functionally with the members of the various business teams domestically and internationally. The role will also be responsible for analyzing and reporting CEP data for all regions in Consumer Healthcare. The Analyst will oversee key business processes, and look for opportunities to improve efficiency. The role will also require assistance in developing training materials for process improvement. • Manage implementation of vendor excellence and monthly follow-ups • Identify and escalate process related inquiries. • Provide weekly status reports and follow-up on discrepancy reports • Create dashboards and regional leadership team meeting compliance reports • Investigate data for areas of process improvement. • Build best practice and process model materials for training of global colleagues. Years of Experience 3-5. Position Comments visible to MSP and Supplier: Analyst, Data Analyst, Additional Skills: • Shows initiative and follow through on daily activities. • Ability to problem-solve, identify and interpret issues then raise them appropriately. • Ability to prioritise and handle multiple activities. • Good judgement, positive and professional demeanor • Self-motivated, proactive and forward-thinking. • Resourceful and collaborative with strong communication skills. • Trustworthy and able to maintain confidentiality. • Administrative and organisation skills • Strong computer training with emphasis on MS suite of programs. • Experience with data analytics and identifying trends and issues • Experience with developing or working with metrics. • Active coordination of information tracking, action follow-ups and deadlines, and proactive identification of potential gaps or risks in information collected.