Kforce Production Support SQL DBA in Jersey City, New Jersey

Kforce has a client seeking a Production Support SQL DBA in Jersey City, New Jersey (NJ).Essential Functions:

  • Provide 2nd and 3rd line operational support for CLS internal IT infrastructure and systems in the company's 24x7 hosted environment

  • Will be required to take ownership of problems through to resolution over a wide variety of systems and technologies

  • Ensure internal database systems are managed to the highest standard by following industry best practice

  • Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes

  • Actively contribute to the development of existing and new IT process and procedures to enhance service transition and service operation lifecycle stages

  • Provide operational support for the Windows/SQL Server database environment

  • Responsibilities include database backup/restores, daily checks, maintenance tasks and building new database instances and applying service packs

  • Manage and escalate problems as appropriate

  • Strong experience supporting enterprise Microsoft Windows Server environment, Microsoft Exchange, VMware ESXi, AIX, Cisco UC, IP networks, and SAN technologies

  • Must have strong operational support experience of Microsoft SQL Server in an enterprise Windows environment

  • Experience of providing production support activities for business-critical databases/applications

  • Experience in working with ticket systems such as Support Works or Remedy and an understanding of priorities and SLA's

  • Strong experience of providing cross training on technologies and operational processes to colleagues

  • Knowledge of ITIL framework (understanding of Incident, Problem, Change)

  • Must have a solid understanding of database disaster recovery technologies including SAN replication

  • Strong documentation and technical writing skills

  • Must have excellent analytical and problem-solving skills

  • Have excellent time management and organizational skills

  • Demonstrate self-starter capabilities identifying areas of improvement and taking action in order to address service impacting issues

  • Ability to collaborate effectively with other operational support teams in to support the service

  • Ability to plan and implement technical changes without unexpected disruption to the service and with minimal oversight

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years