NJ Employer Sr Manager - IT Engineering in Franklin Lakes, New Jersey

POSITION SUMMARYResponsible for management of the support and execution functions within the Environment Management Middleware Engineering organization for Express Scripts. This includes but is not limited to the daily support, troubleshooting, analysis, investigations and change execution related to middleware functions and technologies, working closely with other engineering, application, and production support teams. Includes both developing and implementing supporting processes and strategy related to security, support, and lifecycle management for these areas of focus. ESSENTIAL FUNCTIONS * Direct and develop the overall support and execution functions within the Middleware Engineering organization. * Manages a diverse team of support and execution engineers while also focusing on project demands and tasks. * Analyze and approve change controls in a reliable yet agile manner while enforcing defined change control policies. * Build strong relationships with various application and infrastructure engineering teams in order to help develop and support new and existing capabilities. * Develop and maintain comprehensive and current support documentation (hardware/software inventory, runbooks, build documents, checklists, SOP's, diagrams, etc.). * Provide technical expertise to both internal and external customers in order to resolve highly complex system security related issues. * Help develop and manage software life-cycle programs (patching and upgrades). * Demonstrate the ability to assist engineering on improving and supporting current capabilities. * Build relationships with technology vendors. * Coach staff in order to continue building a world class middleware engineering support organization. * Ability to effectively manage people both on-shore and off-shore. * Available 24x7 as an escalation point for related technologies as necessary. QUALIFICATIONS * Bachelor's degree in Information Security, Computer Science or related discipline (or equivalent experience). * Must be detail oriented and able to effectively manage competing projects and priorities. * Motivated, passionate technology manager with a focus on process improvement, technical support and analytical thinking. * 5+ years experience directly managing a technical engineering or support team in a fast paced environment. * Previous experience in systems administration with a working understanding of at least some of the following platforms and technologies: IBM WebSphere products, Oracle Weblogic, Apache, Tomcat, Pega, Linux, AIX, HP-UX, firewalls/vpn, load balancing, web proxy, digital certificates). * Familiar with cloud concepts. * Experienced in vendor relationship management including maintenance contracts, pricing and developing/executing SOW initiatives. * Excellent communication and client relation skills. Understanding of Agile methodologies (Scrum, Kanban, XP) and general principles. * Understanding the overall business functions and the impact of technical decisions on business results. * A passionate technology manager with a focus on process improvement and technical support. * Knowledge, skills, and abilities normally required for competent performance in the job. ABOUT THE DEPARTMENTDo you enjoy making things work seamlessly and figuring out ways to improve functionality? Do you have a knack for automating processes? Be a part of our team that focuses on reliability and keeping our systems running. From data centers to servers, this talent is relied on to create and maintain critical platforms for the organization. If this is your skill set and you want to be at the center of work that impacts 83 million Americans, explore our opportunities. ABOUT EXPRESS SCRIPTS Advance your career with the company that makes it easier for people to choose better health. Express Scripts is a leading healthcare compan